E-mail address
info@stepup.cloud
Everything in
One AI Inbox
Unify WhatsApp, Instagram, Messenger, Telegram, TikTok and Web Chat - with AI replies, broadcasts, analytics and CRM sync, in Arabic and English.
All features
Every conversation, one AI platform
Stepup brings WhatsApp, Instagram, Messenger, Telegram, TikTok and Web Chat into a single AI-powered inbox built for GCC businesses. Reply faster, broadcast smarter, and track every result in Arabic and English. From first message to closed deal, your whole customer conversation lives in one place your team and your AI share.
6
Unified channels
98%
Message open rate
80%
Query deflection
24/7
AI availability
Unified inbox
One AI inbox for every channel
Stop switching between apps. Stepup merges WhatsApp, Instagram, Messenger, Telegram, TikTok and Web Chat into one shared inbox where AI drafts replies and routes each chat to the right agent instantly.
AI auto-replies
AI answers routine questions instantly in Arabic or English, escalating to a human only when needed.
Smart routing
Every conversation lands with the right team based on language, topic, and agent availability.
Shared context
Agents see the full history across channels, so customers never repeat themselves twice.
Broadcasts
Broadcast campaigns that convert
Reach thousands of customers on WhatsApp and beyond with segmented, personalized broadcasts. Schedule promotions, send Arabic and English variants, and watch open rates climb far above email.
Audience segments
Target customers by language, location, purchase history, or tags for messages that feel personal.
Scheduled sends
Plan campaigns ahead and deliver at the perfect local hour across UAE, Saudi Arabia, and Kuwait.
Click tracking
See who opened, clicked, and replied, then follow up automatically with the warmest leads.
Analytics
Analytics that drive decisions
Measure what matters across every channel. Stepup turns conversations into clear dashboards on response time, deflection, CSAT, and revenue, so you always know what is working.
Live dashboards
Track volume, response time, and resolution across all six channels in real time.
Team performance
Compare agent workload and speed to spot top performers and balance the queue.
Exportable reports
Share scheduled reports with stakeholders in Arabic or English, ready for any board review.
CRM sync
CRM integration, fully synced
Connect Stepup to the tools you already use. Two-way sync with HubSpot, Salesforce, Zoho, Shopify and Salla keeps contacts, orders, and deals up to date without manual data entry.
Two-way sync
Contacts and conversations flow both ways with your CRM, always accurate and current.
Order context
Pull Shopify and Salla order details into chats so agents answer with full context.
Open API
Build custom workflows and connect any internal system through our flexible API.
FAQs
Frequently Asked
Questions
Questions
Stepup unifies six channels: WhatsApp, Instagram, Messenger, Telegram, TikTok, and Web Chat, all in one AI inbox so your team replies from a single screen.
Yes. The AI understands and replies fluently in both Modern Standard Arabic and English, detecting each customer's language automatically and matching it in every response.
Absolutely. Stepup offers two-way sync with HubSpot, Salesforce, Zoho, Shopify, and Salla, plus an open API to connect any other internal system you run.
WhatsApp broadcasts on Stepup reach open rates around 98 percent, far above email, while AI deflects up to 80 percent of routine queries automatically.
Contact
Automate Every
Customer Conversation
Customer Conversation
Phone number
+971 52 976 5321