E-mail address
info@stepup.cloud
WhatsApp for
Healthcare
Clinics and hospitals - appointments, reminders and follow-up. 50% more appointments, 40% fewer no-shows.
Healthcare
AI Patient Conversations For Clinics And Hospitals
Clinics and hospitals across the GCC lose revenue to missed calls, no-shows, and overloaded reception desks. Stepup unifies WhatsApp, Instagram, Messenger, Telegram, TikTok, and Web Chat into one AI inbox that books appointments, sends reminders, triages questions, and follows up, in Arabic and English, around the clock. Your team focuses on care while the platform handles every conversation.
50%
More appointments
40%
Fewer no-shows
70%
FAQ deflection
24/7
Patient support
Bookings
Book Appointments Around The Clock
Patients book, reschedule, or cancel visits on WhatsApp, Instagram, or Web Chat at any hour. Stepup's AI checks real-time availability and confirms instantly, no front-desk call required.
Live availability
AI syncs with your calendar to show open slots and books the patient in seconds.
Self-service rescheduling
Patients move or cancel appointments themselves, freeing your reception team for in-clinic care.
Multi-channel intake
Capture bookings from WhatsApp, Instagram, Messenger, and your website in one unified inbox.
Reminders
Cut No-Shows With Smart Reminders
Automated reminders reach patients before every visit with one-tap confirm or reschedule. Empty chairs cost clinics revenue, so Stepup fills cancelled slots from your waitlist automatically.
Timed reminders
Send WhatsApp reminders 24 hours and one hour before each appointment automatically.
One-tap confirm
Patients confirm or cancel in a single reply, keeping your schedule accurate and current.
Waitlist backfill
Cancelled slots are instantly offered to waitlisted patients so revenue is never lost.
Triage
AI Triage And Instant Answers
Stepup's bilingual AI answers common patient questions, routes urgent cases to staff, and gathers symptoms before the visit, in Arabic or English, so your team focuses on real care.
FAQ deflection
AI instantly answers hours, location, insurance, and pricing questions without staff involvement.
Symptom intake
Pre-visit questions collect symptoms and history so doctors arrive prepared for each consultation.
Smart routing
Urgent or complex cases are escalated to the right clinician or department immediately.
Follow-up
Follow Up And Win Loyalty
After every visit, Stepup sends care instructions, collects feedback, and prompts reviews. Built-in CRM tracks each patient's history so recalls and repeat bookings happen automatically.
Post-visit care
Send aftercare instructions and medication reminders automatically once the appointment ends.
Feedback and reviews
Collect satisfaction ratings and channel happy patients toward public Google reviews.
Recall campaigns
CRM data triggers automatic recalls for checkups, renewals, and seasonal health reminders.
FAQs
Frequently Asked
Questions
Questions
Yes. Stepup's AI handles booking, rescheduling, and cancellations 24/7 over WhatsApp, Instagram, Messenger, and Web Chat, syncing with your calendar in real time so the front desk is never a bottleneck.
It sends automated WhatsApp reminders before each visit with one-tap confirm or reschedule, and instantly backfills cancelled slots from your waitlist, helping clinics cut no-shows by up to 40%.
Yes. Stepup is natively bilingual, answering FAQs, triaging cases, and collecting symptoms in fluent Arabic or English for patients across the UAE, Saudi Arabia, and Kuwait.
Yes. Each clinic operates in an isolated tenant with row-level security, so patient records, conversations, and CRM history stay private to your practice and are never shared across accounts.
Contact
Automate Every
Customer Conversation
Customer Conversation
Phone number
+971 52 976 5321