Reservations, menus and loyalty - 24/7 booking automation. 3x reservations, 80% FAQ deflection.
From the first "Table for four tonight?" to the after-meal "Loved it, see you next week," Stepup puts your whole guest journey on WhatsApp, Instagram and the channels diners already use. One AI inbox takes reservations, shares your menu, confirms orders, runs loyalty offers, and answers the same questions all day, so your team can focus on service.
Guests reserve a table right inside WhatsApp or Instagram, pick a time slot, and get instant confirmation. Stepup holds the booking, syncs your covers, and sends timely reminders that cut empty seats.
Instant Confirmation
Guests pick a date, party size and time, and receive a confirmed booking in seconds without a phone call.
Smart Reminders
Automated reminders before the reservation reduce no-shows and give you time to refill cancelled tables.
Waitlist Capture
Fully booked nights collect guests onto a waitlist and notify them the moment a table opens up.
Send your latest menu as a tappable catalog, take pickup and delivery orders in the conversation, and confirm everything automatically. No app downloads, no lost messages, no missed upsells.
Tappable Menu
Share a rich product catalog with photos and prices that guests browse and order from inside the chat.
Pickup & Delivery
Capture order type, address and notes in one flow, then confirm timing automatically to the kitchen.
Smart Upsells
Suggest sides, drinks and desserts at checkout to raise average order value on every ticket.
Reward repeat guests, send targeted offers, and bring quiet nights to life with one-tap broadcasts. Stepup segments your audience so the right promotion reaches the right diner at the right time.
Targeted Broadcasts
Send weekend specials or new-dish launches to opted-in guests across WhatsApp and Instagram in minutes.
Guest Segments
Group diners by visits, spend or favorites in the built-in CRM to personalize every campaign.
Repeat Rewards
Trigger birthday treats and milestone offers automatically to keep loyal guests coming back.
An AI assistant trained on your hours, location, menu and policies answers common questions day and night in Arabic and English, then hands complex requests to your team with full context.
24/7 FAQ Bot
Hours, location, parking, allergens and prices answered instantly so staff never repeat the basics.
Bilingual Replies
Guests are answered fluently in Arabic or English, matching how each diner prefers to chat.
Smart Handover
When a request needs a human, the AI passes it to your team with the full conversation history.
Questions
Customer Conversation