E-mail address
info@stepup.cloud
Facebook
Messenger
Automate your Facebook Page inbox with an AI chatbot and click-to-Messenger ad flows - 24/7 coverage.
Facebook Messenger
Turn Messenger chats into loyal customers
Facebook Messenger is one of Meta's biggest messaging platforms — over a billion people use it every month, with open rates near 88% and link click-throughs around 56%. Stepup folds Messenger into your workflows so you can automate replies, nurture leads and support customers around the clock, from one inbox.
1B+
Monthly users
88%
Message open rate
56%
Link click-through
24/7
AI automation
Centralize
One inbox for every Facebook Page
Connect multiple Facebook Pages to a single Stepup account and manage every conversation from one unified inbox — no more switching between pages or logins.
- Unlimited Pages on one account
- Shared team inbox with smart routing
AI support
24/7 AI support on your Pages
Automatically greet new customers, qualify leads, answer common questions, and route anything complex to the right team — day or night, even outside working hours.
- Auto-welcome & instant FAQ answers
- Lead qualification & smart routing
Comment automation
Auto-reply to Facebook comments
Engage commenters instantly with personalized replies — promo codes, special offers or campaign details — right in the comment thread, by private message, or both.
- Comment-to-DM triggers
- Promo codes & offers inside replies
Broadcasts
Re-engage with Messenger broadcasts
Send personalized bulk messages to specific audience segments using One-Time Notifications and Message Tags, so you re-activate leads and customers within Meta's rules.
- Segmented, personalized sends
- OTN & Message Tags — fully compliant
In-chat commerce
Catalog & checkout inside the chat
Let agents open your product catalog in the chat, build carts on behalf of customers, send payment links and enable one-click checkout — all without leaving Messenger.
- Browse catalog & build carts in chat
- Payment links & one-click checkout
Lead Ads
Connect Facebook Lead Ads
Capture lead details the moment someone fills in a Facebook Lead Ad, segment them automatically, and trigger personalized follow-up messages.
- Instant capture from Lead Ads
- Auto-segmentation & follow-up
FAQs
Frequently Asked
Questions
Questions
Admin access to your Facebook Page and its Meta Business account, plus two-factor authentication on your Facebook account. Stepup walks you through connecting one or many Pages in minutes.
Yes — outside the 24-hour reply window you can only message users with approved Message Tags or One-Time Notifications (OTN). Stepup keeps every send compliant automatically.
Absolutely. Train an AI agent on your FAQs, products and tone to greet, qualify and answer in Arabic and English — then hand off to a human whenever needed.
Yes — Stepup handles Messenger in both Arabic (Gulf & MSA) and English, so you can serve every customer in their preferred language.
Contact
Automate Every
Customer Conversation
Customer Conversation
Phone number
+971 52 976 5321