E-mail address
info@stepup.cloud
WhatsApp for
E-commerce
Online stores - order updates, cart recovery and support. 65% cart recovery, 3x repeat purchase.
For Online Stores
E-commerce That Sells On Every Channel
Stepup gives GCC online stores one AI inbox for WhatsApp, Instagram, Messenger, Telegram, TikTok and Web Chat. Send order and shipping updates, recover abandoned carts, answer FAQs instantly, and broadcast offers that bring shoppers back. Connect Shopify or Salla, automate the busywork, and let your team focus on the conversations that close.
65%
Cart Recovery Rate
3x
More Repeat Purchases
50%
Tickets Deflected
24/7
Always-On Support
Order Updates
Keep Shoppers In The Loop
Automatically send order confirmations, payment receipts and live shipping updates on the channel each customer prefers. Sync with Shopify or Salla so every status change reaches the buyer without a single manual message.
Auto Confirmations
Fire instant order and payment confirmations the moment checkout completes on Shopify or Salla.
Live Tracking
Push shipping and delivery updates with tracking links straight to WhatsApp or the customer's channel.
Delivery Reminders
Notify shoppers before arrival and confirm receipt to cut failed deliveries and support calls.
Cart Recovery
Win Back Abandoned Carts
Most shoppers leave before paying. Stepup spots abandoned carts and triggers timed, personalized reminders across WhatsApp and Messenger, complete with the items left behind and a one-tap link back to checkout.
Smart Triggers
Send timed reminders minutes or hours after abandonment, sequenced to maximize recovered revenue.
Personalized Nudges
Show the exact products left in the cart with price and a direct checkout link.
Incentive Offers
Add a discount code or free-shipping offer to push hesitant shoppers over the line.
AI Support
Answer Every Question Instantly
An Arabic-and-English AI assistant handles FAQs on sizing, stock, returns and delivery around the clock. It deflects routine tickets and hands complex cases to your team with full conversation context.
Bilingual AI
Reply naturally in Arabic or English, matching each shopper's language automatically.
Instant FAQ
Resolve questions on returns, sizing, stock and delivery without waiting for an agent.
Smart Handover
Escalate complex cases to a human agent with the full chat history attached.
Broadcasts
Drive The Next Purchase
Segment customers and broadcast launches, restocks and seasonal offers across WhatsApp and Instagram. Track opens, clicks and revenue, then refine each campaign to turn first-time buyers into loyal repeat shoppers.
Targeted Segments
Group shoppers by purchase history and behavior to send offers that actually convert.
Revenue Analytics
Measure opens, clicks and sales per campaign to know exactly what drives orders.
Loyalty Flows
Trigger restock alerts and reorder reminders that bring customers back again and again.
FAQs
Frequently Asked
Questions
Questions
Yes. Stepup connects directly to Shopify and Salla so order, payment and shipping data sync automatically, triggering confirmations, tracking updates and abandoned-cart reminders without manual work.
When a shopper leaves without paying, Stepup sends timed, personalized reminders on WhatsApp or Messenger showing the items left behind, a one-tap checkout link, and an optional discount to recover the sale.
Absolutely. The AI assistant replies fluently in both Arabic and English, automatically matching each shopper's language to answer FAQs on returns, sizing, stock and delivery 24/7.
You can broadcast launches, restocks and seasonal offers across WhatsApp, Instagram, Messenger, Telegram, TikTok and Web Chat, then track opens, clicks and revenue from one analytics dashboard.
Contact
Automate Every
Customer Conversation
Customer Conversation
Phone number
+971 52 976 5321