E-mail address
info@stepup.cloud
Instagram
DM Automation
Automate Instagram DMs - capture story replies, turn comments into DMs and qualify leads for 3x more DM conversations.
Instagram Integration
Turn Instagram DMs Into Sales, Automatically
Connect your Instagram Business account to Stepup and let AI handle every DM, story reply and comment around the clock. Capture leads while you sleep, qualify shoppers in Arabic and English, and reply in seconds, not hours. Built for GCC brands that live on Instagram and refuse to lose a single conversation.
3x
More DM Leads
24/7
AI DM Replies
<1 min
First Response
98%
DMs Answered
Always On
24/7 AI Replies in Every DM
Your AI agent answers Instagram DMs instantly, day and night, in fluent Arabic and English. It handles FAQs, prices and bookings, then hands complex chats to your team without missing a beat.
Instant Auto-Reply
Every new DM gets an answer in seconds so shoppers never wait or drift to a competitor.
Bilingual AI
The AI replies in the customer's language, switching naturally between Arabic and English mid-chat.
Smart Handover
Escalates high-value or tricky DMs to a human agent with full conversation context attached.
Capture Everything
Stories And Comments To DMs
Never lose a hot lead from a story reply or a buzzing comment section. Stepup captures every story reaction and turns post comments into private DM conversations automatically.
Story-Reply Capture
Each reply to your Instagram story lands in your inbox and starts an instant AI conversation.
Comment-To-DM
Trigger keywords in comments to send an automatic DM with prices, links or a discount code.
Auto Comment Replies
Publicly reply to comments and nudge buyers privately, keeping every post engaging and on-brand.
Know Your Buyer
Qualify Leads From Every DM
Stepup reads each DM, scores intent and builds a rich customer profile inside your CRM. Your team sees who is ready to buy and what they want before they even reply.
AI Lead Scoring
Ranks every DM by buying intent so your team chases the hottest leads first.
Unified Profiles
Builds one profile per customer across Instagram and every other channel they message you on.
CRM Sync
Pushes qualified leads straight into HubSpot, Salesforce or Zoho with tags and chat history.
Grow And Sell
Broadcasts, Shop And Analytics
Re-engage your Instagram audience with targeted broadcasts, sell straight inside the DM with Instagram Shop, and track every conversation with dashboards built for revenue.
Targeted Broadcasts
Send segmented offers and launches to opted-in DM contacts and watch replies roll in.
Instagram Shop
Share products, prices and checkout links inside the chat so buyers purchase without leaving the DM.
Conversion Analytics
Measure response times, lead sources and sales from DMs in clear, exportable dashboards.
FAQs
Frequently Asked
Questions
Questions
Yes. Stepup connects through the official Meta API, so you need an Instagram Business or Creator account linked to a Facebook Page. Setup takes minutes and no coding is required.
Absolutely. The AI understands and replies in fluent Modern Standard Arabic and English, detecting each customer's language automatically and switching between them within the same conversation.
You choose keywords for any post or reel. When a follower comments that keyword, Stepup instantly sends them a private DM with the info, link or discount you set up.
Yes. Instagram DMs land in the same AI inbox as WhatsApp, Messenger, Telegram, TikTok and Web Chat, giving your team one unified view with shared customer profiles and history.
Contact
Automate Every
Customer Conversation
Customer Conversation
Phone number
+971 52 976 5321